Delivery Info

Recently, we've been working hard to streamline and expand our delivery system so we can bring our delicious products to more homes, in a more efficient way.

From Wed 2 September, we will be delivering to postcodes in the following new areas, in addition to many extra postcodes in outer Sydney.  

 

New Areas (these are Zones 1-7 on the map at right):  

  • Canberra & ACT
  • Blue Mountains
  • Cooma 
  • South Coast (to Nowra)
  • Illawarra
  • Newcastle
  • Central Coast
  • Southern Highlands  

On our homepage, look at the bottom right for the little 'delivery truck' icon - click this to check if we deliver to your postcode.

Please note, from Wed 2 our minimum order value also changed, and some deliveries will attract a fee.  This fee varies by region - please see below for details.

SHEPHERD'S DELIVERY RULES FOR ORDERS DELIVERED FROM SEPT 2, 2020 ONWARDS.

  • Orders below a certain threshold will now be charged a delivery fee.  Orders over this threshold will still be delivered free of charge.  See table below for details in your area.
  • Our minimum order value has increased, and varies according to area.
  • We're also expanding the areas we deliver to.  Many more Sydney suburbs are now included, as well as a number of regional areas in NSW and the ACT.
  • We're moving from our original delivery schedule of one day per week for each Sydney 'zone' to 4 days per week (Wed, Thur, Fri and Sat) each week, for ALL Sydney postcodes.  So, if you're in Sydney, you have the choice of four days each week to receive your delivery, provided you order by the cut-off time for that date. 
  • Orders must be placed by 9am, 2 days prior to the day you wish to receive them for both Sydney metro, and regional areas.
  • For our regional customers, all deliveries will be made on Thursday each week.  Orders must be placed by Tuesday 9am two days prior to qualify for that Thursday's delivery.
  • In all areas (Sydney metro and regional) your delivery will arrive at your address between 6am-5pm on the day selected. It is best if someone is home to accept your order but if this is not possible, please add a note at checkout stating where to leave it.  If no-one is home, the delivery driver will leave in a safe place.

NEW DELIVERY FEES AND DETAILS: 

Delivery Area Min Order Delivery Fees Delivery Days Order By
Sydney Metro Retail $60 $12 / Free over $85 Choose from Wed – Sat each week 9am, 2 days prior
Regional Retail $95 $25 / Free over $145 Thursdays 9am on Tuesday prior