Croissants were great, however the store was unaware I had placed an order, so pick up was very difficult. I ordered almost $100 worth of croissants online a several days before Christmas for collection just before Christmas, received the email confirmation which said collect from the Castle Towers store. Arrived to collect at the alloted time and date, but they had no record of the order. There was a lot of to-ing and fro-ing about whether they had any stock left for the order as "head office" had not told them about the order, and they did not know how they would get paid. Had to talk to the Manager there. The only stock they had left had been pre-cut, so they did not stay as fresh for the next day. The Manager told me not to order online as they may not get paid for the order, and call direct next time. Great croissants, but a debacle that left a bad taste.
